When my team of fugitive hunters are given a new case, we feel that rush of excitement about getting another dangerous felon off the streets. The trouble with our latest suspect was he had so many connections that he was able to stay ahead of us at every turn. This was one of those cases we were going to have to rely on technology to be able to locate and capture this suspect.
When we visited our state prison to speak to suspects, one of the guards allowed us to see the new Securus Technologies call monitoring system in action. The telephone system using LBS software to monitor every second that each inmate uses the phones inside the jail Instead of us needing to talk to the inmates, we thought we could use this technology to bring out the suspect more easily.
All my team did was mention the suspects name to a few of the inmates we knew he might have associations with, and then we walked away. What happened next was the LBS software sent out an alert this suspect was being talked about, so we listened a little closer. We discovered that his friends were calling friends on the outside to warn them that the net was closing in and he should stay in hiding.
Securus Technologies to date now has this telephone monitoring system in several thousands of jails all over this country. The CEO, Richard Smith, talks about the company objective of making our world safer, and 1,000 employees all seem to share his vision. This Dallas-based company certainly walks the walk when it comes to stopping crime.
Now that we had the names of people in his inner circle, we decided to follow them more closely and found the suspect 3 days later asleep on the couch of a close friend.
Securus Technologies is the name to reckon with in the correctional space and offers a broad range of products and services to the law enforcement, correctional agencies, crime prevention, civil and criminal justice agencies. The company continues to innovate and develop new products and services that would make the lives of inmate and law enforcement officers easier, and so far it has been able to do so successfully.
Securus Technologies also emphasizes on offering fast and attentive customer service, and to their credit, they recently won the most prominent award in the corporate sector for having the best customer service training team, the Gold Stevie Awards. Securus Technologies has served over 15 million customers till date and currently, reaches out to over 1,200,000 inmates across the United States. Moreover, the firm has 3,450 law enforcement agencies as its customers. As the company grows and expands, it wants the clients and investors to know more about the enterprise. It is for this reason; the company showcased what the law enforcement officials feel about the company in a recent press release.
The law enforcement officials mentioned in their letters to the company as to how the technology-oriented products and services offered by Securus Technologies is helping them keep the crime rate law. They also mentioned how it is helping keep the correctional spaces safer than ever before and has helped with bringing down the inmate on inmate crime rate lower.
As one of the senior law enforcement official, I have worked with other technology firms in the correctional space but can say that Securus Technologies is far ahead of its competition. The company continues to bring new technology to life, which is making the job of law enforcement officials safer, easier and challenging for the criminals. It is a must in today’s date where the criminals are getting smarter to outdo law enforcement agencies. I am proud of Securus Technologies.