Ilja Gorelik, the COO of Mitto, is a highly respected figure in the field of communication technology. His insights on the latest trends and developments in the industry are highly sought after, and his Twitter feed is a valuable resource for anyone looking to stay up-to-date on the latest news and innovations in the field.
— Ilja Gorelik (@iljagorelik) March 14, 2023
One recent article shared by Ilja Gorelik on his Twitter feed focused on the importance of building trust and creating connections with customers through effective communication. The article, titled “Building Trust Through Effective Communication,” emphasizes the importance of taking a customer-centric approach to communication, and using a variety of channels to create a seamless and personalized experience for customers.
As the article points out, effective communication is the key to building trust with customers, and is a critical component of a successful omnichannel strategy. By using a combination of email, SMS, voice, and social media, companies can reach customers at every stage of the customer journey, and build long-lasting relationships with them.
Ilja Gorelik’s focus on customer-centric communication aligns closely with Mitto’s mission to enable businesses to communicate with their customers in the most effective and efficient ways possible. Mitto’s omnichannel software platform allows businesses to easily connect with customers through a variety of channels, including SMS, voice, email, and more.
Overall, Ilja Gorelik’s Twitter feed is a valuable resource for anyone interested in learning more about the latest developments and trends in the communication technology industry. His insights and expertise are highly respected, and his focus on building trust and creating connections with customers through effective communication is sure to resonate with businesses of all sizes and industries.